Web maintenance & support

Running a website shouldn't be a source of stress.

A website is like any other business asset – it needs regular care to perform at its best. But let’s be honest: keeping up with updates, security patches, and performance optimization isn’t how you want to spend your time. The cost of website downtime isn’t just financial – it’s your reputation on the line.

That’s where we come in. Our proactive maintenance approach means we spot and fix issues before they become problems. You get the peace of mind of knowing experts are taking care of your digital presence, while you focus on what you do best: growing your business. From regular updates to security monitoring, we handle it all, because your website is too important to leave to chance.

Key aspects of our support

Experience proactive support that anticipates your needs and keeps your website running flawlessly.

Our eCommerce Expertise:

Proactive care

We fix issues before you notice them

The best problems are the ones that never happen. While others react to issues, we prevent them. Our monitoring systems work 24/7 to detect potential problems, from security vulnerabilities to performance bottlenecks. The result? Your website stays healthy, secure, and fast – without you having to lift a finger.

Our Process

Everything your website needs to stay in shape

From routine updates to emergency support, our maintenance plans cover all aspects of website care. No hidden fees, no confusing terms – just comprehensive coverage that keeps your site running smoothly.

01

Core Maintenance

Regular WordPress updates, plugin management, and theme updates. We test everything in staging first to ensure no surprises in your live site.

02

Security & Backups

Daily backups, malware scanning, and security monitoring. We protect your site against threats and always have a clean backup ready if needed.

03

Performance Care

Regular speed optimization, caching configuration, and server-side tweaks to keep your site loading fast and performing at its best.

04

Content Management

Need to update content? Add new products? Fix a typo? We handle all your content updates and changes quickly and efficiently.

05

Technical Support

Got questions or need help? Our team is here when you need us. From small tweaks to technical advice, we’ve got your back.

06

Customer Support

For eCommerce sites, we handle customer inquiries, manage returns, and ensure a smooth shopping experience for your customers.

Simple, Transparent Pricing

Choose the plan that fits your needs. All plans include our core maintenance services

Basic Care

Perfect for small business websites

€50/month
Essential Hosting incluided

Bussines Care

Ideal for business websites 

€200/month

Essential Hosting incluided

eCommerce Care

Essential for online stores

From €400/month

Advanced Hosting incluided

eCommerce support

Running an online store is challenging enough.

Your customers shop 24/7, and they expect support when they need it. From order management to customer inquiries, refund requests to shipping issues – running an online store can be overwhelming. That’s where we step in. We handle all customer support and technical maintenance, ensuring your store runs smoothly while you focus on growing your business. Because your time is better spent on strategy and growth, not on solving daily operational issues.

FAQ

Maintenance Questions? We've Got Your Back

Here are the most common questions about our website maintenance service. Can’t find what you’re looking for? Just drop us a line.

What exactly is included in website maintenance?

Our maintenance service covers everything your website needs to stay healthy: core WordPress updates, plugin and theme updates, security monitoring, daily backups, performance optimization, and technical support. Think of it as a complete care package for your digital presence.

How quickly do you respond to issues?

Fast. All maintenance clients get priority support with response times under 24 hours. Business and eCommerce plans get even faster response times, and critical issues are handled immediately. We don’t believe in leaving you waiting.

Do I need ongoing maintenance for my website?

If your website is important for your business, then yes. WordPress, plugins, and themes need regular updates to stay secure and functional. Without proper maintenance, your site becomes vulnerable to security issues, performance problems, and potential crashes.

What happens if something breaks after an update?

That’s why we test all updates in a staging environment first. But if anything ever goes wrong, we keep daily backups and can restore your site immediately. Plus, our team is ready to fix any issues that might arise.

Can I cancel anytime?

Absolutely. While we hope you’ll stay with us, we don’t believe in locking you in. You can cancel your maintenance plan at any time, no questions asked.

Do you handle content updates too?

Yes! Need to update text? Add new products? Change images? Our Business and eCommerce plans include content updates, so you don’t have to worry about making changes yourself.

What about eCommerce support?

Our eCommerce plan includes everything you need to run your online store: customer support, order management, returns handling, and product updates. We handle the daily operations while you focus on growing your business.

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